Qoo10 Coupons/Q-points/Q-stamp, where do I start?

Hi, I have seen many newbies to Qoo10 asking about their benefits (coupons, Q-points and Q-stamp) or loyalty system. It is extremely difficult for a newbie to understand how to make full use of their loyalty system. Here, I will be sharing how to apply the various benefits and some tips in making the best out of your purchases on Qoo10.

Coupons
Generally speaking, there are 3 main categories.

• Shop coupon - Available on the shop/seller's page and applicable to items sold by the shop (subject to certain restrictions). The coupon can be applied at the cart page when you check-out.
• Item coupon - Obtainable through roulette spin, gift from someone or Q-stamp exchange. The coupon can be applied at the item page where you are choosing your options and adding it to your cart.
• Cart coupon - Obtainable through roulette spin, gift from someone or Q-stamp exchange. The coupon can be applied at the cart page when you check-out.

Occasionally, Qoo10 will have event coupons which works similar to the above 3 categories of coupons. For e.g. the 'MasterCard Item Coupon' which is an item coupon but only applicable if you check out using MasterCard. Another one is the 'Black Friday 30% Cart Coupon' which is essentially just a cart coupon available around Thanksgiving.

Within each category of coupon, there are different value or denominations. The common ones are:

• $1 coupon for minimum spending of $10
• $5 coupon for minimum spending of $30
• $10 coupon for minimum spending of $100
• 50% coupon with a maximum of $5 off

Since coupons are the easiest to obtain, for any purchases above $10, it is highly recommended to use at least one when purchasing.


Q-stamps
Q-stamps can be obtain either through roulette spinning, MameQ exchange or writing a review to a product you have purchased.

Q-stamp can be used to redeem coupons or charge Qtalk Callpoint (an app similar to whatsapp). When redeeming, note that 'EXCHANGE' means you are guaranteed to get the coupon, while 'DRAW' means you are just getting a chance to try to get a coupon. My recommendation is don't bother with drawing a coupon using your stamps.

Another use for Q-stamp is to buy items at an offer price. The items offered are shown on the Q-chance sale page: http://list.qoo10.sg/gmkt.inc/Event/QchanceSale.aspx

Q-points
Out of the 3 main types of benefits, I would say Q-points is the most valuable, but also the hardest to get. You can see Q-points as a form of online currency, where you can use to offset the cost of your purchases. It is available from roulette, buying an item, writing a review or special events.

This option is only available after you clicked on 'Place an Order' from the cart page. You will then be asked to fill in the shipping details, choose a payment option and to select if you would like to use your Q-points, if any.

As you can see from the screenshot above, there is a drop down menu to select how much Q-points you would like to offset your purchase. 100 Q-points = $1. You can only offset up to 30% of your purchases or 1,000 Q-points (i.e. you can only have a further discount of at most $10).

Additional Tips
Now that you have a clearer idea of the various types of benefits, here is my final advice to you.

1.  Always check if you can use all 3 categories of coupons (i.e. item, cart and shop coupons). If can, use all, duh!
2. If there are items you know for sure you are going to get, best is to plan which coupon to use for which item before you purchase any of the items. For e.g.you might have a 30% discount coupon and you used it on item A which only gives you a $3 discount, but you could have used it on item B which will give you a $5 discount!
3. If you have more than one cart coupon and a few times that individually satisfy the cart coupon criteria, split your payment. Pay for item 1 using one cart coupon first, before buying item 2 using another cart coupon.
4. Combine small-value items (individually <$10) during payment so you can hit $10 and at least use the $1 coupon.
5. Coupons cannot be applied to some of the time-sale or daily-deal items.
6.  You can always ask for a coupon at the Q-desk (scroll all the way down at the roulette page). Bear in mind though, that you can only receive the same type of coupon as a gift just once.
7. Earn additional Q-stamps by writing a review with a photo attachment of your purchase.