11st Haul #1

a month ago i wrote about my first experience with 11st, but i havent had the time to update on the final outcome of that first experience.

after receiving that email notifying me of trying to push for a quick delivery from the seller, i received a call from 11st. the customer service guy informed me that one of the delayed item was out-of-stock and asked if i wanted to cancel or wait. as i was going on a overseas trip soon, i decided to cancel the item. the guy sounded apologetic over the phone and told me the money will be refunded to me. his english was clear so thats a plus point. i would have been satisfied if they just email me to confirm, but the fact that they did this long-distance call showed that they were more responsible. the problem this time round was quite minor, but imagine if im having major issues, i would think them initiating a phone call would be easier.

ok, so things really did speed up after that phone call. within less than an hour, i received another auto-message email informing me that item has been cancelled and the money refunded. i paid for my order by paypal, so the money was refunded straight into my paypal. this, to me is very important. i know of e-commerce websites, especially korean sites, refunding back to your account which you can either withdraw it to your bank account or use it for future purchases. i dislike the idea of the refunded money being left in the site's account because it sorts of force me to have to buy something if not my money's going to be just left there. the other option of withdrawing to a bank account is very troublesome and most of the korean websites will only support korean banks or credit cards.

my order then proceeded to ship out by ems. ems is usually very fast. from past experiences, shipping by ems will take no longer than 5 working days (on average it was 3) to reach my doorstep. if the parcel reaches singapore at 2-3am on a working day, i can receive it on the same day (by noon). if it reaches singapore in the afternoon, im able to get it the next morning. really fast!

items i bought

rating: 4.7/5
mint green flare skirt. i bought this as a working attire and it didnt disappoint! my most basic expectation of such skirt is that it shouldnt crease or crumple easily. this skirt doesnt. in fact, the material used was above average, though there was minor fray ends. the skirt ended up slightly above my knee (im quite tall), so its still length-appropriate as a working attire. i have since wore it once to work, and my friend complimented it! the mint green is a lovely pastel shade!

rating: 4.7/5

grey glitter slip-on. i really have nothing negative to say about this shoe! its comfy and fits snugly on my feet. i wore it twice so far, never gave me any blisters. its well crafted, shimmery without being too bling. no flaws that are obvious to the naked eye. the only reason why i didnt give it a 5/5 was i think i saw similar slip-ons going at a cheaper price but of cos i can't be sure of the quality of those.